Using the Notifications Feature in First Legal FirstConnect Portal

Using the Notifications Feature in First Legal FirstConnect Portal

Introduction Staying updated on your legal matters is vital, and the Notifications feature in the First Legal FirstConnect Portal ensures you never miss an important update. This guide will help you navigate the Notifications section efficiently.

Accessing Notifications

• Sign in to your First Legal FirstConnect Portal.
• Click on the 'Notifications' tab on the left-hand sidebar to view all recent notifications related to your account and orders.

Navigating Notifications

• The main panel lists all notifications with details like the subject, type, creation date, and delivery status.
• You can review each notification's subject line to get an idea of its content and importance.

Enabling Push Notifications

• For real-time updates, click on the 'Turn On push notifications' button located at the top of the notifications list.
• Follow any browser prompts to allow notifications from First Legal FirstConnect.

Managing Notification Delivery

• Check the 'Delivered At' column to see if the notification has been successfully delivered to your designated communication channel.
• If a notification is marked as 'Not Delivered Yet', there may be an issue with your notification settings or network.

Deleting Notifications

• To keep your notifications list manageable, select the checkbox next to any notifications you want to remove.
• Click on the 'Delete Notices(s)' button usually found at the top of the list.
• Confirm the deletion to clear those notifications from your list.

Managing Notifications

• You can manage notifications by selecting the notification you would like to manage. Use the options available at the top of the detailed view to manage the notification.
• Cancel: To disregard changes if you're editing the notification.
• Delete: To remove the notification from your list.
• Open Notice: To view the notification in its original format, such as in an email client or a browser window.
• Resend Notification: If you need to send the notification again, perhaps due to an email issue or for record-keeping.

Setting Up Notifications

1. Region and Time Zone:
   • Set your local time zone to ensure that you receive notifications at appropriate times. This is crucial for timely updates and avoiding notifications during off-hours.
2. Send Additional CCs on All Notifications:
   • If you want additional people (like colleagues or assistants) to receive notifications, enter their email addresses in the provided field.
   • Click on 'Add Recipient' after entering each email to include them in your notifications list.

Default Special Instructions

1. Advance Fees:
   • If you require advance fees to be noted in your jobs, check this box.
2. Always deliver courtesy copies back to me:
   • Select this option if you want all courtesy copies delivered to you.
3. Do not contact me between:
   • Set a 'quiet period' by choosing times you do not wish to be contacted. This is particularly helpful if you want to avoid after-hours communications.

Pagination and Viewing More Notifications

• Use the pagination controls at the bottom of the list to navigate between pages of notifications if you have more than one page's worth.
• You can view more or fewer notifications on a single page by adjusting the 'Items per page' dropdown menu.

Conclusion The Notifications feature in the First Legal FirstConnect Portal is a streamlined way to keep track of your legal activities. Whether you prefer to get updates as they happen with push notifications or like to check in on your own time, you have full control over how and when you receive information. Remember to regularly clear out old notifications to maintain clarity in your workflow.